Terms & Conditions
Last updated April 12, 2026
We are Innertune Media Inc., doing business as Innertune, Innertune Music, Innertune Affirmations, and Innertune Kids (“Company,” “we,” “us,” “our”), registered in Canada at 1245 Boul Jean-Baptiste-Rolland O, Saint-Jerome, QC J7Y 4Y7. We operate innertune.com, the Innertune mobile app, and related services (collectively, the “Services”).
By accessing the Services, you agree to be bound by these Legal Terms. If you do not agree, you must discontinue use immediately. The Services are intended for users who are at least 18 years old.
Contact: privacy@innertune.com
1. Our Services
The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, GLBA, etc.). If your interactions are subject to such laws, you may not use the Services. Those who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.
2. Intellectual Property Rights
Our intellectual property
We own or license all intellectual property in our Services — source code, databases, software, designs, audio, video, text, photographs, graphics, trademarks, and logos — protected by copyright and trademark laws worldwide. You may access and download content solely for personal, non-commercial use. No part of the Services may be copied, reproduced, distributed, sold, or exploited commercially without our express prior written permission.
Your submissions and contributions
By sending us Submissions (feedback, ideas, suggestions), you assign all intellectual property rights to us. By posting Contributions, you grant us an unrestricted, irrevocable, perpetual, worldwide, royalty-free license to use, reproduce, distribute, and exploit your Contributions for any purpose. You remain solely responsible for your Contributions and warrant they are original and do not infringe third-party rights.
3. User Representations
By using the Services, you represent that you are at least 18, have legal capacity to agree to these terms, will not access the Services via bots or automated means, and will not use the Services for illegal or unauthorized purposes.
4. User Registration
You agree to keep your password confidential and are responsible for all activity under your account. We reserve the right to remove or change any username we deem inappropriate.
5. Purchases and Payment
We accept: Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, App Store Pay, and PayPal. You agree to provide accurate purchase and payment information. Prices may change at any time. All payments are in your local currency where applicable.
6. Subscriptions
Subscriptions auto-renew unless canceled. We offer a 3-day free trial for new users — your account will be charged at the end of the trial. To cancel, contact us at support@innertune.com. Cancellation takes effect at the end of the current paid term. We may change subscription fees and will notify you as required by law.
If you subscribed through the Apple App Store or Google Play, you must manage and cancel your subscription through the respective app store. For subscriptions purchased directly from Innertune, contact privacy@innertune.com. Billing inquiries and support: support@innertune.com.
6A. Refunds
App store purchases: Refunds for purchases made through the Apple App Store or Google Play are governed by the respective store's refund policy.
EU consumers: If you are a consumer in the European Union, you have the right to withdraw from a purchase within 14 days of the transaction date, unless the digital content has been delivered and you have expressly consented to the loss of the right of withdrawal.
Direct purchases: All other purchases are non-refundable unless otherwise required by applicable law. Contact support@innertune.com for refund requests.
7. Software
Software provided with our Services is governed by any accompanying EULA, or if none, by a non-exclusive, revocable, personal, non-transferable license for use solely with our services. Software is provided “AS IS” without warranty of any kind.
8. Prohibited Activities
You may not use the Services for any purpose other than its intended use. Prohibited activities include:
- Scraping, data mining, or building unauthorized databases from our content
- Tricking, defrauding, or misleading users or us
- Circumventing security features or uploading malware
- Impersonating other users or creating accounts by automated means
- Using the Services to harass, harm, or threaten any person
- Engaging in unauthorized framing or linking
- Using the Services for competing commercial purposes
- Violating any applicable laws or regulations
- Disparaging or harming Innertune's reputation
9. User Generated Contributions
Contributions must not infringe third-party rights, must be original, and must comply with these Terms.
10. Contribution License
You grant us a worldwide, royalty-free, irrevocable license to host, use, reproduce, distribute, and display your Contributions in any media. We may remove or edit Contributions at any time without notice.
11. Guidelines for Reviews
Reviews must be based on firsthand experience, free from offensive language and discriminatory references, and must not be false or misleading. We may accept, reject, or remove reviews at our sole discretion.
12. Mobile Application License
We grant you a revocable, non-exclusive, non-transferable license to install and use the App on devices you own. You may not decompile, reverse-engineer, or adapt the App. For App Store and Google Play users, the respective App Distributor terms also apply. You represent you are not in an embargoed country and not on any restricted parties list.
13. Social Media
You may link your account to third-party social accounts. We may access and store content from those accounts as needed to provide our Services. Your relationship with third-party social providers is governed solely by their own terms. You may deactivate the connection at any time.
14. Third-Party Websites and Content
The Services may link to third-party websites and content we do not control or endorse. We are not responsible for their accuracy, content, or privacy practices. Purchases made through third-party sites are exclusively between you and that third party.
15. Advertisers
We allow advertisers to display content in certain areas of the Services. We simply provide the space and have no other relationship with advertisers.
16. Services Management
We reserve the right to monitor for violations, take legal action against violators, restrict or remove content, and otherwise manage the Services to protect our rights and ensure proper functioning.
17. Privacy Policy
Please review our Privacy Policy. By using the Services, you agree to its terms. The Services are hosted in the United States and United Kingdom.
18. DMCA Notice and Policy
We respect intellectual property rights. To report copyright infringement, contact our Designated Copyright Agent:
Justin Aumont, Attn: Copyright Agent
1245 Boul Jean-Baptiste-Rolland O, Saint-Jerome, Quebec J7Y 4Y7, Canada
dmca@innertune.com
DMCA notifications must meet the requirements of 17 U.S.C. § 512(c)(3), including a description of the infringed work, location of infringing material, and your contact information and good-faith statement.
19. Term and Termination
These terms remain in effect while you use the Services. We may terminate or suspend your access at any time, without notice, for any reason. Upon termination, you may not create a new account without our permission.
20. Modifications and Interruptions
We reserve the right to change, modify, or remove Services content at any time without notice. We are not liable for any interruptions, delays, or errors in availability.
21. Governing Law
These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada. The courts of Quebec shall have exclusive jurisdiction over any disputes arising from these Terms that are not subject to arbitration.
22. Dispute Resolution
Informal Negotiations
To expedite resolution and control cost, the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such negotiations commence upon written notice.
Binding Arbitration
Subject to the consumer carve-outs below, any Dispute not resolved through informal negotiations shall be submitted to binding arbitration administered by the ADR Institute of Canada, Inc. (“ADRIC”) under its Commercial Arbitration Rules. The seat of arbitration shall be Montreal, Quebec, Canada. The language of proceedings shall be English. The governing law shall be the substantive law of the Province of Quebec and applicable federal law of Canada. There shall be one (1) arbitrator. The arbitration award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Consumer Carve-Outs
This arbitration provision does not apply: (a) to consumers in Quebec, where mandatory arbitration in consumer contracts is prohibited by the Consumer Protection Act (RLRQ c P-40.1); (b) to consumers in the European Union or United Kingdom, where mandatory arbitration in consumer contracts may be prohibited or unenforceable under applicable consumer protection laws; (c) to any Dispute where the Parties cannot waive the right to a court hearing under applicable law. In such cases, disputes shall be resolved by courts of competent jurisdiction.
Class Action Waiver
To the extent permitted by applicable law, each Party waives the right to participate in a class action lawsuit or class-wide arbitration. This waiver does not apply where prohibited by law.
Exceptions
The following are not subject to arbitration: (a) disputes concerning intellectual property rights; (b) claims of theft, piracy, invasion of privacy, or unauthorized use; (c) requests for injunctive or other equitable relief.
23. Corrections
We reserve the right to correct any typographical errors, inaccuracies, or omissions on the Services at any time without prior notice.
24. Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE ARE NOT LIABLE FOR ERRORS, PERSONAL INJURY, UNAUTHORIZED ACCESS, INTERRUPTIONS, OR ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
25. Limitations of Liability
IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE THREE MONTHS PRIOR TO THE CAUSE OF ACTION. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH, PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE CONSUMER PROTECTION LAW.
26. Indemnification
You agree to defend, indemnify, and hold us harmless from any claims arising out of your Contributions, use of the Services, breach of these Terms, violation of third-party rights, or any harmful acts toward other users.
27. User Data
You are solely responsible for your data. We perform routine backups but are not liable for any loss or corruption of your data.
28. Electronic Communications
Visiting the Services, sending emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree they satisfy any legal writing requirement.
29. SMS Text Messaging
By opting into our SMS program, you consent to receive marketing, offers, and account messages. Reply “STOP” at any time to opt out. Message and data rates may apply. Support: privacy@innertune.com.
30. California Users
Unresolved complaints may be directed to the Complaint Assistance Unit of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or (800) 952-5210.
31. Miscellaneous
These Terms constitute the entire agreement between you and us. If any provision is unlawful or unenforceable, the remaining provisions remain in full force. No joint venture, partnership, or employment relationship is created by these Terms. Force Majeure: We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, pandemics, natural disasters, government actions, war, terrorism, labor disputes, or internet or infrastructure outages. Assignment: We may assign these Terms, in whole or in part, without your consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. You may not assign these Terms without our prior written consent.
32. Contact Us
Innertune Media Inc.
1245 Boul Jean-Baptiste-Rolland O
Saint-Jerome, Québec J7Y 4Y7, Canada
privacy@innertune.com